AI Adoption and Fluency
Championing the adoption of AI in the design process through tool adoption, workflows, and mindset shifts.
I lead design teams to build and ship delightful products in complex, regulated domains. From portfolio vision and 0→1 launches to scaling teams, org change, and M&A integration—I drive measurable business impact through design.

The strongest signal of good leadership is whether the people around you are doing the best work of their careers. My job is to give teams context, autonomy, and air cover — then get out of the way. I coach, I unblock, and I hold a high bar.
People problems, product problems, process problems — I don't have a preference. What I like is the work of figuring something out. Getting into the weeds, finding the real question underneath the stated one, and building toward something that actually holds.
As a product designer, I connect design decisions to customer value, not just craft. That means knowing when a beautiful solution is the wrong one — and being willing to say so.
Good design operations make great design possible. I build the systems, rituals, and tooling that let teams focus on the work that matters — and scale quality without scaling chaos.
Championing the adoption of AI in the design process through tool adoption, workflows, and mindset shifts.
Complete UX overhaul of a complex B2B platform. Improved user task completion by 65% and reduced support tickets by 30%.

From stakeholder alignment to customer validation — a north star that didn't just get presented at the town hall, it shaped what came next.